---
title: NexJ Systems Inc. | Blog (15)
description: (15)
---

[![nexj-white-blue](https://resource.nexj.com/hs-fs/hubfs/nexj-white-blue.jpg?width=140&height=200&name=nexj-white-blue.jpg "nexj-white-blue")](https://www.nexj.com)

[Back to Corporate Website](https://www.nexj.com/)

[Featured Posts](https://resource.nexj.com/blog/tag/insurance)

## [Financial Services Innovation and Insights](https://resource.nexj.com/blog/2017/04/11/financial-services-innovation-and-insights)

Posted on: Apr 11, 2017 [Read Blog Post](https://resource.nexj.com/blog/2017/04/11/financial-services-innovation-and-insights)

[Featured Posts](https://resource.nexj.com/blog/tag/insurance)

## [Transforming a Contact Center into a Customer Engagement Center](https://resource.nexj.com/blog/2017/04/06/transforming-a-contact-center-into-a-customer-engagement-center)

Posted on: Apr 6, 2017 [Read Blog Post](https://resource.nexj.com/blog/2017/04/06/transforming-a-contact-center-into-a-customer-engagement-center)

[Featured Posts](https://resource.nexj.com/blog/tag/wealth-management)

## [The European Market Braces for New Regulations](https://resource.nexj.com/blog/2017/03/28/the-european-market-braces-for-new-regulations)

Posted on: Mar 28, 2017 [Read Blog Post](https://resource.nexj.com/blog/2017/03/28/the-european-market-braces-for-new-regulations)

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## subscribe **today**

<https://resource.nexj.com/blog/2017/04/11/financial-services-innovation-and-insights>

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## [Financial Services Innovation and Insights](https://resource.nexj.com/blog/2017/04/11/financial-services-innovation-and-insights)

It’s 3:45 a.m. and my alarm is screaming at me to wake up. I reach for my phone to stop the blasphemous racket. By instinct, I manage to shut it off but the noise keeps blaring. I realize that I had set the alarm on my tablet as well. Good thing too, because that's the alarm that brought me to my senses. As someone predisposed to staying up late rather than waking early, the hour is more familiar for being the end of a day than the start of one.

[Read Post  ](https://resource.nexj.com/blog/2017/04/11/financial-services-innovation-and-insights)

<https://resource.nexj.com/blog/2017/04/06/transforming-a-contact-center-into-a-customer-engagement-center>

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## [Transforming a Contact Center into a Customer Engagement Center](https://resource.nexj.com/blog/2017/04/06/transforming-a-contact-center-into-a-customer-engagement-center)

In my recent blog, [Customer-Centric Digital Transformation](https://www.nexj.com/2017/02/24/customer-centric-digital-transformation/), I discussed the strategy for ensuring the customer is at the center of digital transformation. Today, I’d like to discuss one particular channel, the Contact Center. 

[Read Post  ](https://resource.nexj.com/blog/2017/04/06/transforming-a-contact-center-into-a-customer-engagement-center)

<https://resource.nexj.com/blog/2017/03/28/the-european-market-braces-for-new-regulations>

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## [The European Market Braces for New Regulations](https://resource.nexj.com/blog/2017/03/28/the-european-market-braces-for-new-regulations)

**The financial services industry** in Europe is undergoing massive regulatory change of late, perhaps more so than anywhere in the world. They’re not alone in feeling regulatory pressure, of course. Firms around the globe have been dealing with the impact of the last decade’s economic recession and financial crises, in the form of complicated, overlapping, and ever-changing regulations.

[Read Post  ](https://resource.nexj.com/blog/2017/03/28/the-european-market-braces-for-new-regulations)

<https://resource.nexj.com/blog/2017/03/16/chatting-with-developers-agile-and-agility>

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## [Chatting with Developers: Agile Development Practises](https://resource.nexj.com/blog/2017/03/16/chatting-with-developers-agile-and-agility)

I'm not a developer. I don't work with code, and though I use computers every day, I don't understand what's running in the background. But that's okay, because I'm a writer instead. So I spend a lot of time asking developers about their process and trying to understand how they do what they do and why. Fortunately for me, they tend to be very patient people.

[Read Post  ](https://resource.nexj.com/blog/2017/03/16/chatting-with-developers-agile-and-agility)

<https://resource.nexj.com/blog/2017/03/14/servicing-the-customer-across-their-journey>

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## [Servicing the Client Across Their Journey](https://resource.nexj.com/blog/2017/03/14/servicing-the-customer-across-their-journey)

In any industry, like financial services, that relies on maintaining deep relationships with their clients, it’s critical to understand and service the client across their entire journey. Successful client experience solutions focus on features across what we call the “The Customer Lifecycle.” 

[Read Post  ](https://resource.nexj.com/blog/2017/03/14/servicing-the-customer-across-their-journey)

<https://resource.nexj.com/blog/2017/03/07/fintech-helps-advisors-to-serve-clients-best-interests>

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## [Fintech Helps Advisors to Serve Clients’ Best Interests](https://resource.nexj.com/blog/2017/03/07/fintech-helps-advisors-to-serve-clients-best-interests)

For me, wealth management is more than just a target vertical that we serve at NexJ. It’s also my personal area of interest– not just from a fintech perspective, but also from a business and industry perspective. As part of that interest, I keep my own wealth advice training up-to-date with the Canadian Securities Institute (CSI). 

[Read Post  ](https://resource.nexj.com/blog/2017/03/07/fintech-helps-advisors-to-serve-clients-best-interests)

<https://resource.nexj.com/blog/2017/02/27/cdm-enables-cost-effective-and-agile-data-mastering>

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## [CDM Enables Cost-Effective and Agile Data Mastering](https://resource.nexj.com/blog/2017/02/27/cdm-enables-cost-effective-and-agile-data-mastering)

Wikipedia defines [Master Data Management](https://en.wikipedia.org/wiki/Master_data_management) as "the processes, governance, policies, standards and tools that consistently define and manage the critical data of an organization to provide a single point of reference".  Customer data is at the heart of every organization and is the most complicated data reference to master.

[Read Post  ](https://resource.nexj.com/blog/2017/02/27/cdm-enables-cost-effective-and-agile-data-mastering)

<https://resource.nexj.com/blog/2017/02/24/customer-centric-digital-transformation>

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## [Customer-Centric Digital Transformation](https://resource.nexj.com/blog/2017/02/24/customer-centric-digital-transformation)

For some, it’s about reducing costs by modernizing the back office.  For others, it’s about leveraging disruptors within their enterprise.  For NexJ, it’s all about the customer.In the age of the customer, the customer is in control of their journey.  They dictate how and when they will interact with the firm.  

[Read Post  ](https://resource.nexj.com/blog/2017/02/24/customer-centric-digital-transformation)

<https://resource.nexj.com/blog/2017/02/22/chatbots-robotics-and-business-process-management-oh-my>

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## [Chatbots, Robotics and Business Process Management - oh my!](https://resource.nexj.com/blog/2017/02/22/chatbots-robotics-and-business-process-management-oh-my)

On October 10, 2014 at NexJ’s client day, Julie Ask ([@JulieAsk](https://twitter.com/JulieAsk)), Forrester Research analyst and co-author of [The Mobile Mind Shift](https://www.youtube.com/watch?v=KAStH-i6PUk), spoke to our customers about the behavior changes occurring as a result of the adoption of smartphones and apps. 

[Read Post  ](https://resource.nexj.com/blog/2017/02/22/chatbots-robotics-and-business-process-management-oh-my)

<https://resource.nexj.com/blog/2017/02/17/customer-exchange-for-financial-services>

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## [Customer Exchange for Financial Services](https://resource.nexj.com/blog/2017/02/17/customer-exchange-for-financial-services)

Next week, I'll be flying to London, England, for the [Customer Experience Exchange for Financial Services](https://customerexperienceexchangefs.iqpc.co.uk/). The Exchange is a meeting of senior executives responsible for the design, development, and delivery of customer service strategies and solutions. Bringing together a range of exclusive experts from the Financial Services industry, this conference provides valuable information on current and future trends in customer experience.

[Read Post  ](https://resource.nexj.com/blog/2017/02/17/customer-exchange-for-financial-services)

<https://resource.nexj.com/blog/2017/02/16/integrating-advisor-desktops-and-customer-portals>

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## [Integrating Advisor Desktops and Customer Portals](https://resource.nexj.com/blog/2017/02/16/integrating-advisor-desktops-and-customer-portals)

Even today, a key attraction for talented advisors (and more importantly their books of business) is offering a fully [Integrated Advisor Desktop (IAD) platform](https://www.nexj.com/products-solutions/customer-relationship-management-crm/integrated-desktops/). The big warehouses and the successful Investment Banking Divisions (IBD) know that integrating custodians/account management, portfolio management, order entry and management, financial planning, research, and [Customer Relationship Management (CRM)](https://www.nexj.com/products-solutions/customer-relationship-management-crm/) are table-stakes these days. 

[Read Post  ](https://resource.nexj.com/blog/2017/02/16/integrating-advisor-desktops-and-customer-portals)

<https://resource.nexj.com/blog/2017/02/10/top-6-things-to-look-for-in-scheduling-and-microsoft-exchange-synchronization>

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## [Top 6 Things to Look For in Scheduling and Microsoft Exchange Synchronization](https://resource.nexj.com/blog/2017/02/10/top-6-things-to-look-for-in-scheduling-and-microsoft-exchange-synchronization)

Today, we’re going to take a quick look at scheduling, a fundamental feature of a [financial services CRM](https://www.nexj.com/products-solutions/customer-relationship-management-crm/) solution. It’s a necessity, however, many companies only give a few cursory questions about it in most RFPs we see. It’s a mistake to assume that all scheduling is alike. 

[Read Post  ](https://resource.nexj.com/blog/2017/02/10/top-6-things-to-look-for-in-scheduling-and-microsoft-exchange-synchronization)

- <https://resource.nexj.com/blog/page/14>
- [12](https://resource.nexj.com/blog/page/12)
- [13](https://resource.nexj.com/blog/page/13)
- [14](https://resource.nexj.com/blog/page/14)
- [15](https://resource.nexj.com/blog/page/15)
- [16](https://resource.nexj.com/blog/page/16)
- <https://resource.nexj.com/blog/page/16>

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